Terms of Service
In short: play fair, be decent to other players, and remember that game items have no cash value. We run the game as well as we can, but we cannot promise it will never change or go down.
1. Who these terms are with
Ironvein is made and operated by Kindlyf, Philippines ("we", "us"). By playing, you agree to these terms and to our Privacy Policy. If you are under 18, you need a parent's or guardian's permission to play. Ironvein is not meant for children under 13.
2. Your account
- You can play as a guest on one device, or link a username and password to play on several devices. Keep your login to yourself. You are responsible for what happens on your account.
- One character per account. Your nation is permanent once chosen.
- You can delete your account at any time from Settings. Deletion cannot be undone.
3. Fair play and conduct
Do not:
- cheat, use bots or scripts, or exploit bugs (report them instead);
- attack, overload or try to break into our servers or other players' accounts;
- harass, threaten, impersonate or abuse other players, or post hateful, sexual or illegal content in names or chat;
- buy, sell or trade accounts, characters, items or in-game currency for real money or anything outside the game;
- share other people's personal information.
If you break these rules, we may remove content, reset progress gained unfairly, mute, suspend or close the account. How far we go depends on how serious the problem is. If you think we got it wrong, write to us.
4. Virtual items and currency
- Items, currency, ranks and other game content are licensed to you for use in Ironvein. They are not your property, have no cash value and cannot be exchanged for money.
- We may rebalance, change or retire items and features to keep the game fair and working. If we retire something you owned, we try to return its value in the game.
- Our promise: nothing that gives power in combat is for sale. If Ironvein later sells cosmetics, convenience or a season pass, every price will be shown before you buy. Purchases are covered by the store's refund rules (Google Play or our payment provider) and the consumer law where you live, and these terms will be updated before any sale opens.
5. Your content
You keep the rights to what you write in the game (chat, guild boards, feedback). You let us show it in the game and use your feedback to improve Ironvein, without paying you. Do not post anything you do not have the right to share.
6. The game can change
Ironvein is a live game. We update it, and sometimes we take it down for maintenance or because something broke. We may change or end features, or stop running the game. If we ever plan to shut Ironvein down, we will give at least 30 days' notice in the game.
7. Our responsibility
We provide Ironvein "as is". As far as the law allows, we are not responsible for indirect losses, lost progress caused by events outside our control, or anything other players do. Nothing in these terms limits rights you have by law as a consumer, or our responsibility for things the law does not let us exclude.
8. Law and disputes
These terms are governed by the laws of the Republic of the Philippines. If you have a problem, write to us first; most things can be fixed quickly. If not, the courts of the Philippines have jurisdiction, unless your local consumer law gives you the right to go to court where you live.
9. Changes to these terms
We may update these terms. If a change matters, we will tell you in the game before it takes effect. If you keep playing after that, you accept the new terms.
10. Contact
Kindlyf, Philippines. Email support@kindlyf.com.